New KPCU PLC Privacy Notice

New KPCU PLC was established as a State Corporation under the State Corporations Act Cap 446 and incorporated as a Public Limited Company pursuant to the provisions of the Company’s Act 2015, on 4th Day of November, 2019. At cabinet level, the company is represented by the Cabinet Secretary for Co-operatives and MSME’s Development, responsible for general policy and strategic direction. The company is domiciled in Kenya and has branches in Nairobi, Sagana, Meru, Tala, Kisii, Bungoma, and Kitale.

This Privacy Notice applies to:

• Our website and online platforms.
• Mobile applications and software solutions.
• Customer relationship management systems.
• Any other digital or physical services offered by New KPCU PLC.

3.1 Identification Data:

• Full Name
• ID or Passport Number
• Gender
• Date of Birth
• Nationality

3.2 Contact Information:

• Physical Address
• Postal Address
• Email Address
• Phone Number

3.3 Financial Information:

• Bank Account Details
• Payment Card Information
• Transaction Histories
• Tax Identification Numbers

3.4 Employment and Membership Information:

• Employee ID
• Job Title
• Department
• Membership Details
• Cooperative Membership ID

3.5 Technical Data:

• IP Address
• Device Identifiers (e.g., MAC address)
• Browser Type and Version
• Operating System
• Usage and Interaction Data

3.6 Communications Data:

• Records of your communications with us
• Feedback, comments, and queries

3.7 Special Categories of Data:

• Health Information (only when legally required)
• Biometric Data (for secure access, if applicable)

• 4.1 Direct Interactions
• 4.2 Automated Technologies
• 4.3 Third Parties and Public Sources

• 5.1 Service Delivery and Administration
• 5.2 Communication and Notifications
• 5.3 Compliance and Legal Obligations
• 5.4 Security and Fraud Prevention
• 5.5 Research and Development
• 5.6 Marketing and Promotions

• 6.1 Consent
• 6.2 Performance of a Contract
• 6.3 Legal Obligation
• 6.4 Legitimate Interests

• 7.1 Service Providers
• 7.2 Financial Institutions
• 7.3 Regulatory Authorities
• 7.4 Partner Organizations

If your personal data is transferred outside Kenya, we will ensure appropriate safeguards are in place.

We have implemented comprehensive security measures to protect your data.

We retain your personal data as required by law.

• Access Your Data
• Rectification
• Erasure
• Restriction
• Data Portability
• Object
• Withdraw Consent

Our website uses cookies to enhance user experience.

We may update this Privacy Notice from time to time.

For any questions, please contact:

Email: info@newkpcuplc.go.ke

Phone: +254 20 2001401

Effective Date: 08/03/2023

Last Updated: 24/03/2025